GsysLab designs and builds intelligent, cost-effective and intuitive web applications, cloud systems, desktop applications and mobile apps that help streamline processes for businesses as well as create new revenue streams for start-ups and established businesses alike.

GsysLab is the Cyprus’s leading custom software development company, with a fully in-house 20+ team of expert software developers and technology professionals specialising in both Microsoft and the MEAN stack.

Contacts

7B Kinira, Office 2, 8220 Paphos, Cyprus

contact@gsyslab.com

GsysLab Cyprus (+357) 26 030 450
GsysLab Greece (+30) 210 216 2260

Unlike our competitors, GsysLab prides itself on delivering functional solutions, guaranteed. Our core values dictate that we correct any defect, in any solution we create, regardless of when it is detected. This is done without any additional fee.

Inclusions

GsysLab warranties its own software code for life and will resolve any functional or technical software defects that are related to our own code. Our code includes html, scripting, javascript, jquery and database that was developed by GsysLab. Any submitted defect also must be related to contracted project scope. The warranty provides assurance that the software will meet the functional specifications. This warranty covers for any bugs (programming errors) reported to GsysLab after go-live deployment. Any bugs reported within this time period will be fixed at no additional charge to the client. The period begins on the date the Client’s software is available to be published to the live environment. Priority maintenance and support agreements are separately available to client to ensure rapid response and level A support for all submitted requests, if applicable.

Limitations

GsysLab  does not warranty any issue caused due to server limitations or changes is not covered in the warranty. Any bugs related to 3rd party servers, operating systems, 3rd party database integration, web browsers, 3rd party software (including open source cms and frameworks), 3rd party plug-ins are not cover under the warranty. If GsysLab code, including any file, html, script, text or database is modified or new code/html/text is added, by Client or 3rd party, without prior written permission of GsysLab, the warranty will be deemed null and void. The warranty is also nulled if any backup restore or rebuild of application is needed and done without express written consent of GsysLab. This warranty does not include fixes for issues related to new browser versions that were implemented after project start or older browser versions that are no longer supported by the manufacturer. GsysLab is not responsible for ensuring all requested functionality by client is compatible with all future browser versions and additional charges may apply to modify or resolve potential browser issues.

Exclusions

The right to warranty is forfeit if the web application, mobile app or custom software source code is accessed or modified by any third party company for any reason. This includes any changes that are directly make to any project file including but not limited to .html, .htm, .js, .php, .aspx, ,tpl, .sql, ,css, .xml, .txt, .jpg, or .png. The warranty will not be honored if any of the client payments are over-due or any monies have been charged back or rescinded.

(Updated: October 11, 2021)